21.03.20 – Covid-19
Due to the Government’s recent announcement it is with great sadness that we are announcing the closure of the Spa with immediate effect until further notice.
We will be contacting everyone who has an appointment with us to arrange a refund for their deposit.
All gift vouchers will be honoured and extended with a further 6 months.
We would like to thank everyone for their continuous support.
5 Senses Team x
Mount Royale Hotel & Spa
119 The Mount, York, YO24 1GU
Your appointment is not confirmed until a deposit has been paid. 25% deposit for returning guests and 50% deposit for new guests.
A 24 hour cancellation notice is required to help us re-schedule your appointment. Less than 24 hours notice or ”no show” will incur full charges. This includes gift vouchers which will be reduced in value or made void accordingly.
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